SAP Cloud for Social Engagement

Every day your customers are actively involved in social media – exchanging information about customer service, product quality, and pricing. Companies that excel at social business can listen to, analyze information from, and engage with customers through social media conversations while supporting their own strategic goals.

How can you make the most of social media? Can you execute a coordinated response that blends the best of your sales, marketing, and customer care offers while strengthening your relationship with your customers?

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