Overview

Once you’ve gone live on SAP, whether it is RAR, Leasing Administration or ECC, how will you keep your success going? Getting the most out of your SAP solutions means providing your end users with the knowledge they need to make the best use of its functionality. At the same time, you’ll want to give them easy access to technical support, and make sure your IT staff can get assistance with any technical enhancements your business needs. Bramasol Consulting provides support and training services that can help your organization.

Protect the overall health of your SAP system – and increase the expertise of your end users. Bramasol’s comprehensive support and training services go well beyond basic software maintenance to help ensure that your SAP platform will deliver the performance you need. We deliver services in Application Management Support and Technical Improvements.

How can we help?

Application Management Support

Get the support you need to handle both routine system maintenance tasks and unexpected technical issues. Bramasol offers:

  • Technical Support.We can provide full support for your routine system administration needs, including those related to SAP Basis. Whether you need spot support or full management of your SAP IT infrastructure, we can customize a package to fit your needs.

  • Application Support.Bramasol also gives you somewhere to turn with functional questions and issues related to your SAP systems. Our expert consultants can configure your new capabilities and resolve your business issues through flexible support programs. We can also deliver the training you need to bring your employees up to speed with SAP.

  • Ad Hoc and Extended Support.If you’ve built a solid internal support structure but still need occasional backup, Bramasol’s ad hoc and extended support offerings may be the right choice for you. We can provide functional and technical support services that augment your IT team’s core skills and extend the range of your services.

  • Enterprise Support.Planning on implementing SAP in a large company and need a level of support that can meet your needs? Bramasol delivers enterprise-level support that goes above and beyond SAP’s enterprise support program to mitigate risk and protect your investment. We include Enterprise Support in the agreement for all our enterprise-level clients

What’s the advantage of working with Bramasol consultants? They’re certified by SAP, which ensures that the procedures they follow are compliant with SAP Superior Service Level Agreements (SLAs). In addition, they have access to the most current systems, tools, and materials as they address all your key support needs.

Training

As the leaders in Revenue Recognition and in Leasing, Bramasol can provide your team with the knowledge and insight you need to maximize the benefit you get from a world class SAP solution. We offer both standard and custom training to help you get started with and leverage SAP Revenue Accounting and Reporting and can provide standard training on SAP Lease Administration by Nakisa (SLAN).

Contact us to find out more and schedule a training session for your team.