Case Study

American multilevel health care marketing company – NuSkin Customer Story By Bramasol

Nu Skin Enterprises is an American multilevel marketing company that develops and sells personal care products and dietary supplements under its Nu Skin and Pharmanex brands. Nu Skin was founded in 1984 in Provo, Utah. The company originated in the United States and began its first foreign operation in Canada in 1990.

Objective

Nu skin needed to comply with new Revenue Recognition standard (ASC 606) and restructure their sales model within SAP.

Key Challenges

Nu skin had several challenges, following are the few.

  • Customers are required to purchase one customer set per month for 18 months.

  • Nu Skin awards Loyalty Points and Manual/Bonus Points for each month.

  • For RAR, need to get Loyalty /Bonus Points Value and recognize them over Average Redemption Period.

  • One of the major key challenge was Disclosure reports.

Key Challenges

Nu skin had several challenges, following are the few.

  • Customers are required to purchase one customer set per month for 18 months.

  • Nu Skin awards Loyalty Points and Manual/Bonus Points for each month.

  • For RAR, need to get Loyalty /Bonus Points Value and recognize them over Average Redemption Period.

  • One of the major key challenge was Disclosure reports.

Solutions

  • In RAR a Contract was created with 2 POB’s – Device Calibration POB and Custom Set POB, to satisfy the finance requirement to show the appropriate SSP allocation in the beginning for each RAR contract. Each month that a custom set is purchased, a POB should be fulfilled. Cancellation program scenario – custom program was developed based on the SD document type that cancels RAR contract.

  • Loyalty Points scenario: Used SAP SD item level pricing condition to accumulate loyalty points. A summary is read by RAR contract and can be reported on to provide management with key insights on the number and value of loyalty points.

    Bonus/ Manual points scenario: Bonus/manual points are ad hoc so used upload program to load the points to RAR as Revenue accounting items

  • Disclosure reports were a key challenge – Company leveraged Bramasol’s disclosure reports/accelerators to help report faster and more accurately.

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How Bramasol Assisted

Key Highlights:

Bramasol partnered with Nu skin to provide advice, guidance and implementation of the solutions. Successful GO live that enabled Nu skin to get a better view of their business and turn compliance into competitive advantage.

Feedback / Customer Says:

Nu Skin is a happy client providing referrals to other prospects

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