SAP Credit,
Collection and
Dispute Management

SAP Credit, Collection and Dispute Management Banner Vector

SAP Credit, Collection and Dispute Management

SAP Credit, Collection and Dispute Management Banner Vector

Actively and correctly determining customer credit risk while rapidly responding to sales business needs is of utmost importance for any business that offers their goods and services on credit terms. SAP’s credit management solution automates all your customer credit-related business operations, spanning from customer risk analysis, credit limit calculation and credit rating agency reports.

Additionally, maintaining overdue payments from your clients without damaging the business relations and saving them for future sales opportunities can be a determining act. SAP’s Collections & Dispute Management solution supports you in successfully executing your collection policies by offering best-practice processes and digitizing all your collections-related business operations with embedded robotic process automation.

Implementing the right software to support your accounts receivable operations is an essential strategic step. With SAP’s Credit, Collection and Dispute management solution, your accounts receivable or debt department gets 100% transparency for customer invoicing and billing issues.

Why Bramasol?

An implementation project is an opportunity for change management, and it is essential that such projects are undertaken by an experienced partner with both technical and financial expertise. Our team has extensive experience and competence in implementing the SAP solution across various sectors and industries. Our team offers comprehensive strategic and operational support covering the risk, cash and liquidity functions.

SAP Credit Management
Offerings
SAP Credit Management

SAP Credit Management

The creditworthiness and payment behavior of your business partners have an immediate effect on the business results of your company. Efficient receivables and credit management reduces the risk of financial losses and helps you to optimize business relationships with your business partners. SAP Credit Management supports your company in determining the risk of losses on receivables from your business partners early and in making credit decisions efficiently and in some cases automated. It also supports you in a heterogeneous and distributed system landscape; by using system-independent XML interfaces, you can also connect external non-SAP systems.

With SAP Credit Management you can operate  centralized credit management. The applications  connected (for example Sales and DistributionLogistics Execution, Financial Accounting) report the  commitment of a business partner to SAP Credit  Management. These reports are then consolidated into  the credit exposure in SAP Credit Management and  checked against the current credit limit for the business  partner. In addition to the credit limit check, you can also
carry out other checks, such as oldest open item,  maximum dunning level, or last payment.

SAP Credit Management Vector
Integration Vector

Integration

SAP Credit Management enables your company to operate centralized credit management even in a distributed system landscape, while taking account of both internal and external credit information.

System-independent XML interfaces enable you to connect internal systems such as SD and Financial Accounting as well as the systems of external credit information providers (external credit information). These systems report credit-relevant data to SAP Credit Management on request.

The data reported is consolidated in SAP Credit Management and is available for many types of credit checks at customer or customer group level. You can access the analyses and results in SAP NetWeaver Business Intelligence or the Credit Manager Portal.

Integration

SAP Credit Management enables your company to operate centralized credit management even in a distributed system landscape, while taking account of both internal and external credit information.

System-independent XML interfaces enable you to connect internal systems such as SD and Financial Accounting as well as the systems of external credit information providers (external credit information). These systems report credit-relevant data to SAP Credit Management on request.

The data reported is consolidated in SAP Credit Management and is available for many types of credit checks at customer or customer group level. You can access the analyses and results in SAP NetWeaver Business Intelligence or the Credit Manager Portal.

Integration Vector

Features

You manage all credit-relevant master data of a business partner in SAP Credit Management. This data includes the current credit limit, one or more externally determined rating values, the risk class, and an order limit. Each of the master data fields has a change history that gives information about the time of the change, the user, and the old and new value. There is also a note function that the credit analyst can use to enter additional information about the business partner. Alternatively, he or she can use a document storage function to store information such as press articles, correspondence, bank information, and rating information.

SAP Credit Management also enables you to include collateral defined for a business partner in the calculation of the credit exposure, meaning that you can also monitor your own company’s risk.

The credit analyst can determine and manage both external and internal credit information for a business partner. This information is used mainly as input parameters for the Credit Rules Engine, which companies can use to carry out automatic business partner ratings (scoring), making credit decisions, or calculating credit limits.

  • Processing External Credit Information
    Requesting external credit information is completely integrated in SAP Credit Management and enables companies to request information electronically using appropriate XML interfaces. Since credit departments often use several external credit information providers, SAP Credit Management can save the information provided by such an interface separately according to the data provider. The XML interface is designed to allow the user to call up information about both business partners and private customers.
  • Processing Internal Credit Information (Score)
    The credit analyst can also extract internal data for a business partner from the legacy systems and use the company’s own rating rules to determine a score. You can have these score values determined by the following factors:

    • Master data of the business partner (for example, country of origin of the business partner)
    • Payment behavior (for example, average days in arrears)
    • Dunning history (for example, number of dunning notices in the last 12 months)
    • SAP Dispute Management (for example, the number of dispute cases in the last 12 months)

The external and internal credit information determined is stored in the master data of the business partner. The system monitors the validity of the data determined periodically. The score data can be updated either manually or automatically.

SAP Credit Management enables you to automate certain processes by applying certain rules. These rules are controlled by the Credit Rules Engine and hence support the subsequent automated business processes:

  • Rating of Business Partners
    A procedure is assigned to each business partner; each procedure has a formula for calculating the rating value. You can define the formula to meet your own requirements using various data that is available as input parameters for the formula. SAP Credit Management also has mass processing functions that enable you to recalculate the rating value or change the rating procedure for a large number of business partners.
  • Determining Credit Limit
    You can calculate the credit limit of a business partner automatically. Using SAP Workflow, you can implement an approval procedure where changes to a credit limit can be checked and approved by a superior.
  • Rules for Credit Check
    You can define rules for determining which credit checks are carried out for an order. Here you can choose whether, in addition to the check for the credit limit utilization, other checks are to be carried out, for example, the maximum age of the oldest open item, or the maximum number of dunning transactions of the business partner.

You can also define what consequences a negative check result in SAP Credit Management should to have (for example, block customer account or trigger workflow).

The credit analyst requires information from different systems to make decisions quickly and efficiently about blocked orders or the amount of the credit limit. SAP Credit Management supports credit analysts in determining the required customer-related data and analyses in SAPNetWeaver Business Intelligence (SAP Netweaver BI), and optionally in the Credit Manager Portal.

A negative credit decision is saved, together with the data that lead to the decision, by SAP Credit Management in the form of a documented credit decision. The blocked orders that the credit analyst has to process are available to him in worklist with documented credit decisions.

SAP Collections and Dispute Management

Accelerate cash flow with fast, cost-effective collections and dispute management

Improve management of past-due accounts and reduce days-sales-outstanding to accelerate cash flow with SAP Collections and Dispute Management software.

Affordably accelerate collections and dispute resolution

The SAP Collections and Dispute Management rapid-deployment solution significantly accelerates your implementation with fixed-scope SAP engineered services at a predictable price to streamline and automate your receivables management business processes quickly and efficiently.

Key Benefits

Automate the escalation of billing disputes, proactively manage overdue receivables, and prioritize collections efforts for maximum success.

Speed collections and dispute resolution with advanced workflows and conversation-sharing functions

Reduce collection costs and bad debt write-offs through automated collections processes

Enable collections and dispute managers to collaborate fast and effectively on past-due accounts

SAP Collections and Dispute Management

Accelerate cash flow with fast, cost-effective collections and dispute management

Improve management of past-due accounts and reduce days-sales-outstanding to accelerate cash flow with SAP Collections and Dispute Management software.

Affordably accelerate collections and dispute resolution

The SAP Collections and Dispute Management rapid-deployment solution significantly accelerates your implementation with fixed-scope SAP engineered services at a predictable price to streamline and automate your receivables management business processes quickly and efficiently.

Key Benefits

Automate the escalation of billing disputes, proactively manage overdue receivables, and prioritize collections efforts for maximum success.

Speed collections and dispute resolution with advanced workflows and conversation-sharing functions

Reduce collection costs and bad debt write-offs through automated collections processes

Enable collections and dispute managers to collaborate fast and effectively on past-due accounts

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