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Industries worldwide are undergoing significant shifts due to market volatility, societal changes, and economic factors. In today’s market, customers demand exceptional service experiences, which has prompted companies to transform their business models to remain competitive. These transformations aim to deliver valuable business outcomes to customers while ensuring efficiency, profitability, user experience, scalability, and resilience.
This shift has significant implications for quote-to-cash requirements, which are critical processes that enable organizations to sell, deliver, and charge for products and services. Quote to cash encompasses multiple activities and is a complex process that cannot be handled by off-the-shelf, end-to-end solutions, whether in a B2B or B2C setting.
While “cash is king” is a well-known business maxim, success in service organizations requires more than just cash.
To thrive in today’s market, businesses must adopt solution-based business models that extend beyond the initial sale, combining products and services and often sold with a contractual promise of an outcome. This approach requires an understanding of both the reasons for change and the consequences of that change to achieve flexibility and variability.
The SAP solutions for quote-to-cash management portfolio includes SAP Billing and Revenue Innovation Management (SAP BRIM), SAP Configure, Price Quote (SAP CPQ) and much more!
Begin your journey towards the Quote to Cash with the right partner and guide – Bramasol.
Whether you’re transitioning to a subscription-based business model or another outcome-based
model, you require an enterprise platform and partner who can guide you with experience, expertise, and vision. We bring together components of the SAP Intelligent Enterprise to provide you with a foundation and vision for transforming your company to meet your customers’ needs. Whether you prefer to do it all at once or take one step at a time, we can assist you.
With nearly two and a half decades of experience in the financial workings of global enterprises, Bramasol helps build agile Digital Subscription Economy solutions coupled with Automated Revenue Management & a AI-powered core, from the ground up to both comply with the mandated 5-step accounting process and mesh seamlessly with SAP S/4HANA – Intelligent Enterprise, SAP Applications and Non-SAP 3rd party Applications.
As experts in the Solution Economy, we bring a unique perspective across the entire Quote to Cash process. We have a team of deep experts who can help you take advantage of the SAP BRIM portfolio while ensuring critical linkages to your Revenue Accounting, Treasury, Finance and Supply Chain processes. Unrivalled Experience and Expertise – (Revenue Accounting & BRIM)
SAP tailors its system to meet the specific needs of each customer, enabling them to stay ahead of current challenges and quickly adapt to future ones. SAP achieves this by simplifying challenges in three key ways:
The SAP S/4HANA Cloud platform offers essential quote-to-cash and finance processes that businesses require to adopt a comprehensive, solution-based business model, instead of manually piecing together various processes. This transformation enables businesses to become a one-stop-shop for the best solutions for their customers.
Extend your core business to open new sales channels and revenue streams
Manage recurring and usage-based business models holistically.
Develop and launch new models that shift from product-centric to outcome-centric services.
Add products, services, and subscriptions around your core offerings
One stop shop
SAP’s quote-to-cash process provides businesses with a one-stop shop to integrate new solutions and subscriptions, allowing them to cut costs, enhance efficiency, and maintain customer visibility throughout the entire life cycle.
Our New Generation of Sales
In today’s data-driven environment, where 90% of the world’s data has been generated in the past two years alone, and 51% of workloads were processed in the cloud last year, customer experience has become a significant brand differentiator, surpassing price and product.
Although the quote-to-cash process is one of the most crucial and complicated processes in an organization, many companies only look to improve it in times of crisis. However, SAP S/4HANA Cloud provides customers with an opportunity to streamline their quote-to-cash process, resulting in improved performance and scalability, seamless end-to-end process integration, and increased sales and service productivity by utilizing advanced technologies such as robotic process automation and machine learning. Additionally, embedded advanced analytics and pay-per-use offerings enable companies to make informed decisions at the right time.
CEWE, a leading European photo service provider, acquired and integrated WhiteWall to expand its services and reach. Before its acquisition, WhiteWall’s order processing capabilities were limited by its existing systems, preventing the company from fully capitalizing on seasonal sales periods, such as the winter holidays. Today, SAP S/4HANA Cloud automates and accelerates the quote-to-cash process, from sales order processing to production and payment management. According to Alexander Nieswandt, founder of WhiteWall Media GmbH, “Our employees love it because they no longer have to wait for processes to run in the background. They can concentrate on their work and provide better service to our customers.”
Creating sustainable businesses creates results
60% – 80%
Decrease in operational costs of billing and collections
75% – 95%
Reduced time to market for new pricing and service offers
20% – 30%
Reduction in customer support calls with simplified & transparent invoicing
Up to 99%
Reduction in revenue leakage due to end-to-end automation
20% – 30%
Reduction in customer order deliver cycle
Our New Generation of Sales
In today’s data-driven environment, where 90% of the world’s data has been generated in the past two years alone, and 51% of workloads were processed in the cloud last year, customer experience has become a significant brand differentiator, surpassing price and product.
Although the quote-to-cash process is one of the most crucial and complicated processes in an organization, many companies only look to improve it in times of crisis. However, SAP S/4HANA Cloud provides customers with an opportunity to streamline their quote-to-cash process, resulting in improved performance and scalability, seamless end-to-end process integration, and increased sales and service productivity by utilizing advanced technologies such as robotic process automation and machine learning. Additionally, embedded advanced analytics and pay-per-use offerings enable companies to make informed decisions at the right time.
CEWE, a leading European photo service provider, acquired and integrated WhiteWall to expand its services and reach. Before its acquisition, WhiteWall’s order processing capabilities were limited by its existing systems, preventing the company from fully capitalizing on seasonal sales periods, such as the winter holidays. Today, SAP S/4HANA Cloud automates and accelerates the quote-to-cash process, from sales order processing to production and payment management. According to Alexander Nieswandt, founder of WhiteWall Media GmbH, “Our employees love it because they no longer have to wait for processes to run in the background. They can concentrate on their work and provide better service to our customers.”
Creating sustainable businesses creates results
60% – 80%
Decrease in operational costs of billing and collections
75% – 95%
Reduced time to market for new pricing and service offers
20% – 30%
Reduction in customer support calls with simplified & transparent invoicing
Up to 99%
Reduction in revenue leakage due to end-to-end automation
20% – 30%
Reduction in customer order deliver cycle
Enabling, Integrating, and Incentivizing Sustainability with Subscription Billing
SAP S/4HANA Cloud for billing and revenue innovation management is an end-to-end solution for recurring revenue at high transaction volumes. It provides rapid design of new service-based business models, holistic management of recurring and usage-based revenue, and customer-focused settlement and service at scale. It is designed for enterprises in any industry that want to or that are transforming their offerings into services or aim to lower cost in revenue management and customer satisfaction.
SAP Billing and Revenue Innovation Management is the only solution in the market that natively integrates high-volume billing into financial excellence powered by SAP S/4HANA Cloud.
Courier company DTDC Express Limited is one of India’s leading express parcel service providers. Founded in 1990, the company has grown rapidly and wanted to unify and digitalize its sales and billing processes to help ensure that its IT landscape could scale with its ambitious growth targets. Implementing SAP Sales Cloud and SAP Billing and Revenue Innovation Management has seen an increase in the efficiency of the sales and accounts teams at DTDC — the same number of employees now manage 1.5 times more payment transactions than before implementation.
By driving intelligent automation deeper into and across companies, SAP helps to improve both customer and employee experience. But this must go hand-in-hand with delivering end-to-end processes that include any variation of physical product, installation service, maintenance contract, project, and subscription, as well as embracing complex service scenarios — from one-off repairs to long-term engagements, all the while maintaining and improving compliance, security, and sustainability through all this change.
In the environment that we find ourselves today, companies’ health depends on its liquidity and ability to react fast to changes. We build on our experience and our deep insights into what matters to our customers today and enable that in our end-to-end solution in order to unleash the potential of the cloud and design, streamline, and automate this process to have a direct impact on improving customer and user experience.
