Our New Generation of Sales
In today’s data-driven environment, where 90% of the world’s data has been generated in the past two years alone, and 51% of workloads were processed in the cloud last year, customer experience has become a significant brand differentiator, surpassing price and product.
Although the quote-to-cash process is one of the most crucial and complicated processes in an organization, many companies only look to improve it in times of crisis. However, SAP S/4HANA Cloud provides customers with an opportunity to streamline their quote-to-cash process, resulting in improved performance and scalability, seamless end-to-end process integration, and increased sales and service productivity by utilizing advanced technologies such as robotic process automation and machine learning. Additionally, embedded advanced analytics and pay-per-use offerings enable companies to make informed decisions at the right time.
CEWE, a leading European photo service provider, acquired and integrated WhiteWall to expand its services and reach. Before its acquisition, WhiteWall’s order processing capabilities were limited by its existing systems, preventing the company from fully capitalizing on seasonal sales periods, such as the winter holidays. Today, SAP S/4HANA Cloud automates and accelerates the quote-to-cash process, from sales order processing to production and payment management. According to Alexander Nieswandt, founder of WhiteWall Media GmbH, “Our employees love it because they no longer have to wait for processes to run in the background. They can concentrate on their work and provide better service to our customers.”
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